Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
112 Call Centre Jobs Found in Smethwick
Employee Relations Advisor?? Birmingham/Milton Keynes ? Are you experienced in Employee Relations? Do you thrive in a fast-paced ER environment? If so, we have an exciting opportunity for you to join our Employee Relations team here at Marston Holdings. As a key member of the team, you will contribute to unlocking the true potential of our ...
Are you a people centric HR Advisor with a passion for fostering positive workplace cultures, employee growth and organisational success? Do you have previous experience in a standalone HR Advisor role? If so, this could be the perfect role for you! A leading vehicle recovery company based in Birmingham, West Midlands, is currently seeking a proac...
PSR Solutions are working with a market leading client within the Civil Engineering Sector to recruit a SHE Advisor to Join their Health & Safety team on a permanent basis. This role with be based in the West Midlands Region and will involve working within Residential groundworks Projects. SHE Advisor Roles and Responsibilities Provide support an...
Trade Sales Advisor Wednesbury Branch Monday to Friday 08.00 - 17.00 Basic Salary £28,000 per annum with OTE £33 - £35K (Salary to be reviewed in 6 months) Company Description: Our client specialises in civils drainage and water management. With over 50 years in the industry, they provide quality products, expert staff, dedicated delivery, an...
Pertemps West Bromwich are currently recruiting for an experienced Telesales Executive on behalf of our prestigious client in Smethwick, a leader in pallet distribution and logistics services. This is a temporary ongoing position with the opportunity to go permanent after a successful trial period. Duties include (but are not limited to): Meet ta...
We are recruiting for a HR Advisor for a small family run business in Birmingham. As HR Advisor, you will play a key role in overseeing the company’s HR activities, ensuring compliance with HR policies, and supporting staff and management with various HR-related tasks. You will be responsible for the full range of HR duties, from recruitment and em...
Customer Service Administrator Reports to: Customer Service Team Leader Based at: Birmingham Service Centre Salary: £24,024 pa 40 hrs per week Job purpose: To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS. ...
Parts Advisor - Birmingham - Main Dealership - £30,000 OTE **Please note this is a Temp role** A new and exciting opportunity has become available for a Parts Advisor working within the Parts Department for a main dealership in Birmingham. Working hours: Monday to Friday - 8am – 5.30pm Saturday working hours: 1 Saturday in 4 - 9am- 12pm Holid...
Health & Safety Advisor West Midlands About the company: Assured Safety Recruitment are excited to be working with a leading Civil Engineering organisation as they expand their Health & Safety team. About the role: Working on a prestigious project on sites across Birminhgam, you will become a key member of the Project Delivery team, committed...
Customer Service Team Manager We are seeking an experienced Customer Service Team Manager to join an expanding domestic energy company. You will lead a dedicated team, ensuring that they deliver exceptional customer service to over 300,000 customers across the UK. Key Responsibilities: * Lead, coach, and develop your team to improve performance a...