Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
112 Call Centre Jobs Found in Smethwick
Job Title: Customer Service Executive Location: Birmingham (Training), Remote (After Training) Contract Details: Permanent Salary: £22,275 - £27,295 per annum (depending on experience) + shift allowance About Our Client: Our client is a leading insurance company that believes in delivering exceptional customer service. They pride themselves on...
Parts Advisor - Halesowen - Main Dealership - Up to £28,000 **Please only apply for this role if you have previous automotive experience** A new and exciting opportunity has become available for a Parts Advisor working within the Parts Department for a family run dealership in Halesowen. Working Rota: Monday to Friday with Saturdays on rota Ho...
ICT Helpdesk Administrator - Birmingham My client is currently seeking an ICT Helpdesk Administrator to join their IT team in Birmingham. In this role, you will be responsible for logging and tracking support requests and incidents in the ICT incident management system, updating IT assets, and resolving 1st line calls. Additionally, you will assi...
Field Sales Representative – Midlands based x 2 - Technical/Engineering 1 x selling into fleet and logistics sector 1 x selling into resellers/distribution/wholesalers £35,000 per year + Uncapped Commission + Car Allowance or Company Car If you’re a motivated sales professional with experience selling into the fleet or logistics sector (or simi...
Are you a people centric HR Advisor with a passion for fostering positive workplace cultures, employee growth and organisational success? Do you have previous experience in a standalone HR Advisor role? If so, this could be the perfect role for you! A leading vehicle recovery company based in Birmingham, West Midlands, is currently seeking a proac...
Telesales Advisor Competitive salary and benefits Remote Permanent £23k base salary and OTE of £29-30k Role summary: You will be making outbound sales calls to customers, offering an exciting product with excellent value for money. Key responsibilities: Make 50/60 calls a day on an automated dialler. Build rapport with the customer, build an o...
Customer Service Advisor West Bromwich £24,500 *This location is near a tram line. Serve as the first point of contact for customers seeking to obtain advice from the business. With the primary goal to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. To provide a contact point for cus...
Customer Sales Advisor - Retentions (Remote) - Join the Fun, Earn Big! Start Date: ASAP Salary: £15,333 + Earning Power! Who Are We? We're the insurance superheroes keeping 9 million UK homes running like a dream. Now, we're on the lookout for bold, vibrant Customer Sales Advisors to join our Retentions squad. If sales is your jam and you're re...
Field Sales Representative Salary: £35,000 - £40,000 plus commission uncapped (OTE £60K) + Company Car Area Covering: M1 Corridor Head Office Location: Farnborough, Hampshire My client is looking for a Field Sales Representative to come on board and join their team. Their head office is based in Farnborough, Hampshire but you will be covering t...
PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 10TH FEB 2025, WITH NO FLEXIBILITY * * APPLICANTS MUST BE AVAILABLE FOR THE FIRST 7 WEEKS OF TRAINING* WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY: • Telephone based B2C arrears/debt collections experience AND • Experience in working in an FCA regulated environment *PLEASE ONLY...