Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
112 Call Centre Jobs Found in Smethwick
Connect, operating under the Screwfix banner and owned by the Kingfisher Group, is a leading name in the distribution of high-quality appliance spare parts and accessories. We are dedicated to delivering exceptional products and services to our diverse clientele across various sectors. We have over 50 years' experience in the appliance spare parts ...
Employee Relations (ER) Case AdvisorSalary: £28,000 to £32,000Contract: PermanentLocation: South Birmingham (Hybrid)Hours: Full time Role details - ER Case AdvisorAn exciting opportunity has arisen for a dedicated and experienced ER Case Advisor to join a leading global business on a permanent basis click apply for full job details
Signalling and Telecommunications TechnicianLocation: Midland Metro Ltd, Wednesbury Depot, Potters Lane, WS10 0ARSalary: £41,238 per annum, DOE + Excellent Benefits!Contract: Permanent, Mon - Thu 0700 - 1500, Fri 0700 - 1400 - Flexible night working when requiredBenefits: MML Pension, Annual Leave Pension & Free travel on Tram & WM Bus for you and ...
An HR Advisor is needed in the healthcare industry to provide support for a dynamic human resources team in Birmingham. The role involves handling personnel-related matters, ensuring compliance with employment laws and regulations, and fostering a positive work environment.Client DetailsOur client is a renowned entity in the healthcare sector. With...
HR & Payroll Advisor 35,000 per yearHybrid - Monday to Friday, 08:00am - 16:00pmAre you an experienced HR and Payroll Advisor who wants to join a leading business in Stechford? We are recruiting for a hybrid HR and Payroll advisor who will take full responsibility of the whole HR and Payroll life cycle!Reporting to General Manager your duties with ...
Learning & Development AdvisorSalary: 28,000 - 35,000Hybrid working Birmingham BCR/JC/11150 Bell Cornwall Recruitment are recruiting for a dynamic Learning & Development Advisor role at a progressive law firm in the bustling heart of Birmingham. The essence of this role is training delivery, and the successful candidate will be responsible for the ...
HR & Payroll Advisor£35,000 per yearHybrid - Monday to Friday, 08:00am - 16:00pmAre you an experienced HR and Payroll Advisor who wants to join a leading business in Stechford? We are recruiting for a hybrid HR and Payroll advisor who will take full responsibility of the whole HR and Payroll life cycle!Reporting to General Manager your duties with ...
An HR Advisor is needed in the healthcare industry to provide support for a dynamic human resources team in Birmingham. The role involves handling personnel-related matters, ensuring compliance with employment laws and regulations, and fostering a positive work environment.Client Details Our client is a renowned entity in the healthcare sector. Wit...
We are seeking a Service Advisor for a full-time, permanent role in the Automotive Aftermarket industry. The work schedule is 40 hours a week, 8am to 5pm, Monday to Friday (1 hour lunch). Role Purpose: Perform a counter sales interface-based role, achieving a consistently high standard of performance associated with quality, cost and delivery. Act...
Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Location: Aston, Birmingham Working Pattern: Hybrid (3 office / 2 remote) Are you a customer service champion? Able to diffuse difficult si...