Call center jobs in the UK represent a significant sector in customer service and support. Professionals in these roles handle inquiries, resolve issues, and provide information across various industries, including telecommunications, finance, and e-commerce. Key skills include effective communication, problem-solving, and customer-centricity. The work environment often involves utilizing technology and adhering to performance metrics. Challenges include managing high call volumes and addressing diverse customer needs. Despite challenges, call center jobs offer entry-level opportunities, career advancement, and play a vital role in maintaining positive customer experiences. The sector contributes to efficient business operations and customer satisfaction across a variety of industries in the UK.
3 Call Centre Jobs Found in Keighley
Overview We are seeking a motivated and experienced Call Centre Supervisor to oversee our day shift operations. This hybrid role will involve both supervisory responsibilities and active call handling during peak times. You will ensure the smooth running of the team during the shift, focusing on performance management, quality assurance, and achiev...
Customer Service Representative Salary: £25,000 - £26,000 Hours: 37.5 hours Monday - Friday 8:45 - 17:00 Location: Bingley, West Yorkshire We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an ex...
Overview We are seeking a motivated and experienced Call Centre Supervisor to oversee our day shift operations. This hybrid role will involve both supervisory responsibilities and active call handling during peak times. You will ensure the smooth running of the team during the shift, focusing on performance management, quality assurance, and achie...