Neighbourhood Housing Officer

A fantastic opportunity has arisen for a Neighbourhood Officer who is seeking a long term temporary assignment working with a leading provider of social housing in East London. You will have responsibility for managing a Neighbourhood patch providing tenancy neutral Housing and Estate management services and will be expected to: Manage the patch to an exceptionally high standard engaging with and involving residents in the management of their Neighbourhood through regular estate inspections. Pro-actively deal with all potential hazards and Fire Risk Assessment actions. To ensure the speedy lettings of property. Support and sustain tenancies to prevent homelessness through the provision of general tenancy support to residents to help sustain their tenancy. To undertake sensitively and effectively all aspects of tenancy management. To case manage residents with additional needs. To take action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments including attending Court to give evidence. Deal sympathetically and effectively with clients, often in stressful circumstances, by telephone, office interview, home visit and when representing the Council in court. Have experience in using Northgate (SX3) and Contact manager IT systems.This is a hybrid position, non car driver required