Group Head of Payments and Supplier Management - Chatham

We are recruiting for a brand-new Group Head of Payments and Supplier Management role to lead the Group's payment services, defining and supporting the delivery of a payment services strategy. We are also going through an exciting period of change with large transformational programmes of work to simplify and modernise our systems, and this role will have key involvement in both areas to enhance our payment structure. Our philosophy:Before you read on, we'd like you to know that we're committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow: https://www.osb.co.uk/careers/overview/ Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages. What you will be doing: In this role, you will have the opportunity to ensure the Group continues to deliver an efficient and resilient payments service to its saving and lending customers and its third-party service providers. You will be responsible for advancing the levels of both outgoing and incoming payments and will require the need to identify and deliver strategic enhancements in addition to maintaining the existing core services and relationships with key payment service providers. Your responsibilities will include… Contributing to the delivery of a Payment Services strategy that reflects the increasing demands and expectations of the Group's customers and other third-party stakeholdersActing as the business owner both internally and externally for payments performance, issues, risks, technology and third-party requirements throughout the end-to-end payments activity for manual and automated payment processesDay to day monitoring and engagement with third party suppliers who support the Financial Support FunctionRepresenting Payment Services on the Group's Simplification and Modernisation programme to ensure that the future payments operation model delivers the efficiencies and controls expectedWorking closely with the Group Head of Operational Insights and Outcomes to ensure that the Group's future direction in respect to payment services aligns with the current regulatory expectations and monitors industry trendsInteracting with Vendor Management regarding tender and renewal of supplier contractsEstablishing a culture of continuous improvement to streamline payment processes, systems and infrastructure, enhance cost and customer efficiency and maintain the necessary levels of operational resilienceLeading, motivating and developing the payments team, providing required training to drive performance and achieve departmental objectives In return for your commitment: Please use this link to see the fantastic benefits available at OSB: https://www.osb.co.uk/careers/overview/benefits Could you be the one?We are looking for talented individuals who have the experience and knowledge set out below:Significant experience of working at a senior manager level in a payment services function within Financial ServicesExperience managing a large multi-site financial services functionSolid experience of managing 3rd party suppliersExperience on contract monitoring, renewal and tender (in collaboration with Vendor management functions)Demonstrable experience of designing and embedding a payment services strategyHigh levels of experience in identifying Risks and implementing controls We also believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. What to do next If this sounds like you, please apply now! If shortlisted from your initial application we operate a personalised recruitment process. Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you! OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds. As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector. We don't stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress. All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful. INDHP