Disaster Recovery Specialist

Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for an Monitoring Specialist to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays Remote working anywhere in UK Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something for everyone GetVibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva Private medical cover from 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme What to expect: Configuration of Monitors and Metrics: Ensure the installation of monitoring tools on the necessary systems Configure monitors in accordance with established corporate standards Instillation of Monitoring Agents Ensure that agent versions are updated at least once a year for new installations. Monitoring Deactivation: Agent uninstallation, temporary monitoring pause, deactivation of specific metrics or monitors, and automating the server deactivation process Patrol Agent Updates: Promoting regular patrol agent version updates Synthetic Web Transactions: Records, modifies, and deletes synthetic web browsing of corporate applications and services. Configures metrics, sets up alerting, and establishes procedures. Manages the relationship of alerts with Configuration Items (CIs) and their impact on services. Network Monitoring: Adding, Deleting, and Modifying Network Devices in the Monitoring Solution Configuring SNMP Credentials Publication of the Configuration of the Network Monitoring for the Global Query. Configuration Disclosure Security Patching of the Infrastructure: Critical updates due to vulnerabilities reported by the manufacturer or cybersecurity group. Project Assistance: Analyses monitoring requirements for implementation or evolution projects of infrastructure, applications, services. Constructs and deploys the solution including new integration models based in the managed monitoring applications. Publishes and maintains the configuration of the applications monitoring roles (scope) for the global query and discloses the configuration. What we expect from you: Experience in team, project and decision-making management tasks within its technological perimeter Experience in the technical areas, platforms, tools and languages of its technological perimeter BMC: TrueSight Synthetic Monitoring Entuity ProactiveNet Performance Manager Patrol Configuration Management Patrol Central and RTServers Elastic Synthetic Monitoring OpsGenie CA Spectrum Very good communication Excellent Inter-personnel skills Personal drive, highly self-motivated and self-organized Excellent Team Player and ability to work in a international team Flexibility and creativity Service Provided from 7am to 6pm Potential for On-call duty If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally. What to do next: If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics! As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career’s webpage. If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don’t hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email into [email protected]