Operations Manager

Role: Operations Manager - Transport Cleaning Salary: £50k-£55k plus a Company vehicle/allowance, pension scheme and benefits Job Status: Full Time/ Permanent Work Schedule: Mainly days, but also a couple of nights a week Location: London and surrounding areas Vacancy Reference: VR/05220 Role Description: Our Client, an industry accredited business providing services to a number of sectors including transport, is recruiting for someone to proactively manage all aspects of the operational requirements as specified and defined by their customers. As Operations Manager, you will manage all cleaning contracts to a transport based portfolio across London and surrounding areas. You must promote the company, their Quality Management System, striving to achieve a "Right First Time" attitude within all employees across the contracts. This role covers both a day and night operation with a strong team structure to shape for further growth within the business. Each site has a Site Manager and team of operatives. This role requires the Manager to have an understanding of cleaning procedures in transport cleaning environment. Previous transport based cleaning experience would be ideal. You will be responsible for 15 sites across London and its surrounding areas, with one Contracts Manager and a Team of Site Managers. Duties: * To ensure compliance with all Health and Safety requirements stipulated by the company * To raise any issue of concern regarding Standard Operating Procedures immediately with the Quality and/or the Health and Safety Manager/s immediately. Until a resolution is agreed the Contract Manager must ensure all staff comply with all Standard Operating Procedures * To ensure that all cleaning equipment required to complete the work is used in the correct manner, paying particular attention to Health and Safety * To report defective equipment to the customer immediately, where a local resolution has not been found * To ensure all members of staff act sensibly at all times and pay due regard to other activities being undertaken on site, both by the company and the customer * To control the daily activities of the Site Managers and staff at each location, by the use of procedures, audits and client feedback * Personnel management and processes * To manage the database and ensure all training and documentation is up to date * To work as a team member and be flexible in his/ hers approach * To actively take part in training as a stipulated by the company