Night Manager

Join The Wellesley Knightsbridge Front Office Team as a Night Manager Ready to be part of something truly exceptional? Welcome to The Wellesley Knightsbridge, where luxury meets legacy in London's prestigious Knightsbridge district. Step into a world of Art Deco grandeur and sophistication, where every detail is crafted to exceed expectations. Our exquisitely designed rooms and suites offer lavish comfort, our Italian restaurant delights with authentic flavours, and our exclusive cigar lounge invites indulgence. With dedicated service, every moment is tailored to perfection. Why Join The Wellesley Knightsbridge? Join a legacy of excellence as part of City and Country Hotels Ltd., alongside our sister hotels, No. 10 Manchester Street and The Langley. The Langley and The Wellesley Knightsbridge are proud members of the Marriott family. We are committed to unparalleled luxury experiences, valuing exceptional service, and creating unforgettable memories for our guests. Here, your skills are valued, your growth encouraged, and your dedication rewarded. Join us in shaping the future of luxury hospitality. Job Summary: The Night Manager oversees hotel operations during the night, ensuring seamless guest experiences, accurate night audits, and security. This role requires leadership, attention to detail, and dedication to service excellence. Key Responsibilities: Oversee the entire hotel operations during the night to ensure seamless guest experiences and uphold the hotels service standards. Plan & execute all essential front office dutiesincluding night audits, security walkaround, late check-in. Address and attend to all guest inquiries with professionalism. Manage the night audit process ensuring accurate accounting & reporting for the day's operations. Handle cash management, key control and other security-related responsibilities, ensuring the safety of guests and hotel assets during the night. Coordinate with Night Butler, Night Housekeeping & Security team to ensure smooth communication and efficiency for late-night guest needs and operational transitions. Apply proactive problem-solving skills to address any guest issues or challenges that arise overnight ensuring prompt resolution and guest satisfaction. Our Ideal Night Manager: Has previous experience in a luxury hotel environment, preferably within Marriott and understands 5-star service expectations. Possesses a strong work ethic, attention to detail and a guest-first mindset that enhances the night operations of the Front Desk. Thrives in a fast-paced environment, working efficiently under pressure while delivering high service standards. Benefits (Conditions apply): Rooms Service Charge: Equally shared Discounted Room Rates: Marriott properties worldwide Permanent Employment 40 Hours/Week Pension Scheme Referral Bonus Scheme 20% Discount: Marriott F&B outlets worldwide Career Progression Opportunities Free Meals on Duty Free Uniform & Dry-Cleaning Services Social Events and Activities If you possess excellent communication skills, a strong work ethic, and a commitment to delivering exceptional luxury service, we would love to hear from you! In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. TPBN1_UKCT