Marketing Assistant

Marketing Assistant Location - Hybrid of home and office (Wilmslow) Contract - Full-time, permanent Are you looking for a role that's as diverse as you? We're looking for a Marketing Assistant with a difference - someone who can put themselves in the shoes of a client, and genuinely recognises the power of a great customer experience- and can help deliver that in a B2B environment. As part of the wider Citation Group marketing team, you'll join a vibrant team of retention marketers who obsess over customer success, optimise customer engagement and increase customer lifetime value. In a world where it costs?five times more to attract a new customer than to keep an existing one, this role is vital to deliver high client retention rates. Key responsibilities: * Support the development and implementation of client marketing campaigns across multiple brands, such as client welcome, nurturing, monthly newsletters, service and legal updates * Support the implementation of referral programs and incentives across the group * Support Citation's online review profile and other routes to client feedback including surveys and client case studies * Support with the reporting on activity and results * Liaise with colleagues to gain and share insights and best practice * Work alongside design and content teams to create engaging and on-brand assets for client marketing communications * Identify trends and make suggestions for continuous improvements * Monitor marketing enquiries both externally and from colleagues across our group. * Get stuck into any new marketing activities that may come up and be a supportive member of the team. The candidate must: * Be passionate about marketing, customers and learning * Understand opportunities for growth * Possess excellent written and verbal communication skills * Be a team player willing to adapt and get fully involved in the fast-paced and fun environment of our fantastic marketing team * Have good experience with Microsoft Office * Have self-belief to push your ideas forward and help make them a reality * Be ready to learn and enhance skills, leveraging the extensive expertise of our multi-channel marketing team. Why us? What we want from you is your desire to progress in marketing, in a company where your marketing skills are just as important as your personality. If that sounds like you, don't delay in applying. Hit Apply now to forward your CV