Client Services Coordinator

Client Services Coordinator – Towcester Monday – Friday, Office Based Role £28,000 - £32,000 p/a I am currently recruiting a Client Services Coordinator on behalf of my client based in Towcester. This role has is due to growth within a great company. As the Client Services Coordinator you will be supporting the management team. This role is not a direct sales role, however; the right person for the job will need to understand SLA’s and KPI’s that the team work towards. As the Client Services Coordinator you will need to make sure that the client’s needs are met, understood and communicated well to the team. Customer service is going to be paramount in this role. I am looking for a forward-thinking person that has great initiative and is a problem solver. You will be the bridge between the team and the client. It will be a role where you will deliver results to clients and make sure they are happy on a day-to-day basis and take back to the team and the team delivery manager areas that have any highlight for concern. It is a face-paced role that requires you to take action and deliver solutions. * Managing client relationships * Delivering proposals * Developing account plans * Improving customer experience * Communicating with clients * Managing and resolving conflicts Client Services Coordinator – Towcester Monday – Friday, Office Based Role £28,000 - £32,000 p/a