Information Technology Portfolio Manager

Role: Portfolio IT Manager Location: Central London (Hybrid, 3 days per week onsite) Salary: Earn up to £70,000 + Excellent Benefits Do you have a passion for delivering cutting-edge technology solutions across diverse environments? Do you thrive in dynamic, ever-evolving settings where no two days are alike? Are you ready to make a significant impact within a fast-paced, customer-driven organisation? Do you have experience managing and delivering network and hardware services? If this sounds like you, then this could be the perfect role! Our client, an industry leader celebrated for its innovative approach and dedication to customer satisfaction, is seeking an experienced Portfolio IT Manager . You’ll be responsible for managing and delivering IT projects across a variety of new developments and refurbishments, ensuring technology solutions are seamlessly integrated and consistently of high quality. Key Responsibilities: Technology Project Leadership: Oversee the end-to-end delivery of technology projects for new developments and refurbishments, ensuring they are completed on schedule and within budget. Stakeholder Engagement: Collaborate with development and investment teams to provide accurate quotes and estimates, while offering continuous support for ongoing portfolio activities. Service Operations: Ensure day-to-day technology operations across multiple sites run smoothly, maintaining high service levels through strong coordination with internal teams and external suppliers. Supplier Management: Hold suppliers and partners accountable for delivering on-time, within-budget technology services to all sites. Budget Oversight: Manage the financial aspects of digital and technology initiatives related to portfolio projects, ensuring cost-effective service delivery. Customer Onboarding: Support leasing and flex teams in pre-sales, onboarding, and offboarding processes, ensuring customers experience seamless technology integration. Relationship Building: Establish and maintain strong relationships with customer technical teams, positioning our client as their go-to technology partner. Marketing Collaboration: Work closely with teams to develop clear, compelling marketing materials that communicate technology offerings to customers. Cross-Team Collaboration: Partner with the Customer Experience team to ensure customer technology needs are met and high-quality service is delivered. What We’re Looking For: Technical Expertise: Proven track record of managing and delivering network and hardware services across multiple sites and a diverse portfolio. Strong Communication Skills: Capable of keeping all stakeholders informed, particularly during customer-impacting activities where satisfaction is paramount. Customer-Focused Mindset: Committed to delivering exceptional service, with a focus on improving customer engagement and overall experience. Problem-Solving Skills: Adept at translating complex technical issues into straightforward business outcomes and resolving challenges effectively. Adaptability: Thrives in a fast-paced environment and can effectively manage a varied workload. Leadership & Influence: Confident in leading cross-functional teams and embedding key processes across the business. If you're eager to take on a new challenge and be a part of an ambitious, forward-thinking team, we’d love to hear from you! Please note: Due to the high volume of applications, we may not be able to respond to everyone. However, we will reach out if your profile is a strong match for the role. Apply today! Unfortunately, we may struggle to respond to every applicant; Transition Partners get a high response rate on their advertisements and will be in touch if they feel your candidature is suitable for the advertised vacancy.