Business Support Administrator

Company:  CV-Library
Location: Stratford-upon-Avon
Closing Date: 03/11/2024
Salary: £22,000 - £27,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
We are on the lookout for a highly organised and proactive Business Support Administrator to join our dynamic team. If you thrive on delivering top-notch customer service, have a keen eye for detail, and enjoy working in a fast-paced environment, this could be the role for you! What You’ll Be Doing: • Handling customer calls with professionalism and a friendly approach. • Processing and tracking customer orders accurately and updating our CRM system. • Providing support to our sales and operational teams with various administrative tasks. • Managing customer emails and responding to queries promptly. • Ensuring effective communication with suppliers and customers. • Continuously improving processes to keep day-to-day operations running smoothly. Why You’ll Love Working Here: • Exciting incentives to keep you motivated and performing at your best. • Our all-inclusive annual team trip to Spain – where we celebrate our successes in style! • A supportive, can-do team that values collaboration and personal growth. • A vibrant work culture where we celebrate wins together and foster a fantastic team atmosphere. You’re a Match If You Have: • A strong telephone manner with excellent communication skills. • Experience with CRM systems and proficiency in Microsoft Office (Word, Excel, Outlook). • A keen eye for detail and the ability to manage multiple tasks efficiently. • A proactive, problem-solving attitude and a flexible, team-player mentality. • A passion for delivering exceptional customer service and taking initiative
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