CUSTOMER SERVICE ASSISTANT - PART TIME

Our Client is a Courier & logistics Company. Job Description • Excellent interpersonal and active listening skills. • Clear communication skills and a strong command of the English language. • Strong attention to detail. • Ability to work well in a team. • Multitasking skills and good organisational abilities. • Listen carefully and understand customers’ circumstances and needs. • Answering all customer queries/bookings via Phone, Email, and internet. • To achieve your individual daily targets as set by the Customer Service Manager. • Chasing delivery reports as to keep clients informed on their deliveries. • General administrative tasks. • Assist with receiving and processing shipments. • Help with fulfilment projects. • Hours - weekly shift 7.30 to 16.30/8.30 to 17.30/ shift – 9.30-18.30 /11.30 to 20.00