Customer Service & Logistics Administrator

Are you experienced in logistics and import administration? Do you thrive in a dynamic environment where customer service and logistics intersect? We are recruiting for a Customer Service & Logistics Administrator to join a friendly and collaborative team in Barnsley. You’ll be part of a leading company in the manufacturing sector, working closely with the Operations Manager to ensure smooth import and transport processes. Key Responsibilities: Manage import administration, ensuring compliance with Incoterms and customs procedures Organise domestic and European transport logistics, ensuring timely and cost-efficient deliveries Enter sales orders, set up new customer accounts, and manage credit limits and processes Provide exceptional customer service by answering calls and addressing client inquiries Collaborate with the customer service team, each focusing on specific areas of expertise Skills & Experience: Previous logistics and import experience is essential Customer service experience, ideally in a manufacturing environment GCSEs in 5 subjects, including English & Maths Knowledge of freight, shipping, export documentation, and current Incoterms Proficiency in Excel, Microsoft Word, PowerPoint Strong written and verbal communication skills to liaise with internal teams and external clients What We Offer: Salary £25-28k DOE Annual pay reviews 25 days holiday + 8 bank holidays + Christmas shutdown Holidays increase after 5 years of service Free onsite parking Company events, lunches, and team-building activities Comprehensive training to help you excel in your role Monday-Friday working hours (9am-5pm or 8am-4pm on a rota basis) Onsite canteen with tea/coffee facilities This is a great opportunity for someone from a logistics background to develop their career in a stable, supportive, and growth-oriented environment. Apply today to join a leading manufacturing company in Barnsley