Pension Officer

We are seeking a Pension Officer to join the UK’s largest leisure operator and charitable social enterprise. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sports and leisure centres, elite sporting venues, libraries, and children’s centres. Pension Officer role summary: * Responsible for processing a full range of payroll & pension services including year-end * Responsible for advising on company policies, procedures, contractual terms and conditions including rates of pay and employee benefits * Action all monthly pension data submissions, including leavers forms on the allocated schemes * Action employee, manager, and provider queries and ensure response times are adhered to * Ensure compliance with current statutory regulations; keep current with legislative changes. such as statutory benefits payments, tax, national insurance National Minimum wage, working time directive, right to work, GDPR * Carry out manual calculations that are required as part of your role, such as overtime payments, gross to net, advance payments * Keeping up to date on all pension regulatory changes and individual provider variations * Ensure all source documentation is filed according to the internal process and available for auditing purposes * Helping to resolve complex or controversial issues that may arise with individual pension claims. Pension Officer focus: * Engages with internal and external People to provide an excellent level of customer service * Thinks of ideas to improve the quality of the services delivered to our People * Build a professional working relationship with the employees, managers, and providers * Develops skills through shared learning and peer learning community Requirements for the perfect Pension Officer: * Strong knowledge of UK Payroll and Pension Regulation * Previous experience working in payroll and pension officer role * Meticulous attention to detail and organisational skills * Excellent IT and Microsoft Office Skills and administration skills * Excellent literacy and Numeracy skills * Excellent communication skills (both written and verbal) * Enjoy working in a team environment * Resilient, even under pressure Strong knowledge of GDPR The successful Pension Officer will receive: * £30,000 per year for a 37.5 hours contract * Learning & development to support career development * Good Pension schemes * Discounted gym membership for you and your partner, and Ride to Work scheme * Exclusive discounts on our villas in Portugal and on our Ski chalets in Bulgaria * Health assurance, Free eye tests, and discounted glasses * Discounts across thousands of retailers * 25% off Red Letter Day, 25% off Buy A Gift, and 20% off spa experience treatments and associated products