Asset Administrator

Asset Administrator Epsom (Moving to Horley in 2025) Salary: £24-25k Hybrid working Wonderful benefits. Our wonderful client is a fast-growing technology-based business and has built a market leading position. They are seeking an Asset Analyst to join them. The role is hybrid (2 days in the office) and then 3 days at home based in Epsom (moving to Horley in Spring 2025) The purpose of this role is to be part of the team responsible for tracking our energy meters. You will maintain the asset data that underpins our portfolio, while helping resolve enquiries that come in from our fantastic customers and colleagues. Responsibilities & Accountabilities Produce analysis and tools that provide the information needed to maximise the value of our asset portfolio. * Own, improve, and keep up to date a suite of tools that will help turn asset data into actionable insight. * Support the Team Leader in identifying issues or opportunities to improve - and drive forward the design and * implementation of cost-effective solutions. * Maintain our asset data to ensure we maximise their life and value. * Ensure metering databases and registers are up to date and accurate through * exception reporting. * Perform routine reconciliations against information held in industry databases, problem solving any * mismatches that arise. * Assist in the production of routine departmental KPI reports and Management Information for the senior * management team. * Monitor the removal of our meters and liaise with the companies that remove them to ensure that our meter (or the value of it) * Maintain Network systems to ensure they are up to date and accurate. * Collaborate with clients and internal teams to deliver a first-class asset service. * Manage our central queries mailboxes as part of the team, taking ownership to resolve all query types * within our standard timescales, escalating them as required. * Resolve complex queries, that involve analysing data, reviewing audit trails and liaising with Suppliers, * Account Managers, software providers, and other internal teams. * Support colleagues and proactively share knowledge to ensure the continuity of good quality service. * Challenge us and support in the creation and review of procedures to ensure we are always improving the * services we provide. * Participate in regular training/ learning activities to maintain and develop skills and knowledge. * Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment * provided safely and co-operate with managers to provide safe systems of work. * Any other reasonable duties as required. Requirements * Strong problem-solving and analytical abilities * Keep up to date with advances in business area, new methods and ways of working. * Strong administrative and organisational skills. * Intermediate knowledge of Excel, Word and Outlook * Confident and accurate use of departmental computer systems/databases