Customer Service Executive

Join a Growing Team as a Customer Service Executive! Are you looking for a dynamic role within a friendly and fast-paced environment? We are seeking a dedicated and motivated Customer Service Executive to join a thriving company based in Banbury. This is an exciting opportunity for someone who thrives on challenges and enjoys problem-solving in a vibrant setting. Key Responsibilities: Communicate effectively with customers and the in-house transport department, ensuring clarity and timely resolution of queries. Manage multiple tasks simultaneously while maintaining an exceptional level of customer service. Utilise IT skills to navigate in-house software and Microsoft Office packages for daily operations. Provide administrative support as needed, ensuring all documentation is accurate and up-to-date. Employ persuasion skills to effectively resolve issues and enhance customer satisfaction.About You: Strong communication skills are essential; you should be comfortable engaging with various customers, suppliers and internal departments. Experience of working within a complex, fast-paced logistics and warehousing environment would be highly advantageous. Proven problem-solving abilities and a proactive approach to challenges. IT literate. An adaptable individual who can thrive in a busy environment and handle multiple priorities. A calm demeanour, with the ability to manage pressure without frustration.Working Hours and Salary: Salary: £26,250 per annum Hours: Monday to Friday working either 8am - 4pm or 10am - 6pm shift.Location: Based in a brand-new facility in Banbury and easily accessible from Warwick, Towcester, Bicester, Stratford-Upon-Avon, Moreton-In-Marsh, Shipston-On-Stour and neighbouring towns.If you are ready to take on a challenging yet rewarding role in a growing business, we would love to hear from you! Apply now and become a part of an enthusiastic team dedicated to delivering exceptional customer service! This vacancy is being advertised on behalf of Staffing Match who are operating as an employment business