Parts Admin (Engineering Company)

VANATH are delighted to be working with a well-known Engineering company in Newry to recruit a Parts Advisor to join their team. Shifts are held over Monday to Friday. Permanent position. This role will be based at the company's Newry office. This role also offers growth opportunities. Salary Fully Negotiable + other Fantastic Additional Benefits (Top Company) & Progression Opportunities Responsibilities Respond promptly to customer enquiries relating to service, repairs and spare parts Ensure effective communication regarding price quotes, lead times etc Enter parts and warranty sales orders onto the computerised sales order processing system in a accurate and timely manner Work cross-departmentally to solve solutions to common problems for customers and dealers Process orders through to despatch and invoicing to include booking transport Issue job instructions to field engineers and follow through to ensure work is completed. Facilitate customer payment for non-credit customers Coordinate the manufacture of replacement parts for older version products with the Production Team, and liaise with customer on lead times, despatch, and delivery times. Build and maintain strong, long-lasting customer relationships Conduct customer satisfaction surveys and gather feedback to improve services Address and resolve customer complaints and issues promptly and effectively. The Ideal Person Prior experience of a computerised Sales Order Processing System Strong collaboration skills, with the ability to work well within a team environment. IT Skills - proficient in the use of Microsoft Office applications For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact Jack Groves via Vanrath in the strictest confidence. ''I recently registered with Vanrath and met with their consultant to discuss my CV and previous work experiences. I was very impressed at the range of employers that Vanrath works with, the roles that they have on their books and the service that they provide to job seekers. I feel confident that the Vanrath team will work to find me a post that fits my interests as well as my experiences.'' ''VANRATH helped me secure an amazing permanent role. I could not thank them enough for this amazing opportunity. They made sure to contact me every step of the way even if it was just to check in with how I was feeling with regard to the role, I found them extremely friendly, efficient and supportive. I highly VANRATH. The whole experience was amazing start to finish. The company deserves 5 stars!!'' Established in 2000, VANRATH has become a market leader in Northern Ireland. This success is a direct result of our dedication to confidentiality, professionalism and the wealth of knowledge held by our Senior Consultants. VANRATH has a demonstrable track record in pairing the best local talent with leading local businesses. VANRATH recruits across a diverse range of sectors including: Accountancy & Finance Built Environment Engineering & Manufacturing HR Information Technology Public Sector Sales and Marketing Science Supply Chain and Procurement ? We recognise that making a career change can be a huge step. We will support you through every step of the recruitment process, from an initial discussion of your goals and aspirations, to the security of your new position. Our consultants are sector specific and have an in-depth knowledge of, and experience in, their respective fields. Put simply, they are the best in the business! We continually monitor trends and developments within the market to ensure we provide the very highest quality advice and support to our clients and candidates. Some of our Proudest moments of the last 23 Years 'Time to Care' is a unique partnership opportunity for up to 30 businesses in Northern Ireland, to part fund the annual salary of a qualified children's nurse at the Children's Hospice. We have since worked closely to support the hospice through many fundraising campaigns over the years, raising significant funding for their vital work. Later in the year, we secured a significant stake-holder investment from prominent Mercedes business owner and property investor Neil McKibbin FCA. With this investment came the purchase of Victoria House in Belfast City Centre by Wayne and Neil, in a £12.5 million deal, allowing the company to move into brand new state of the art offices and continue their ambitious growth plans. We have transitioned from a team of 3 accountancy focused consultants to a team of 30 sector-specific consultants covering a diverse range of sectors. Building successful careers and supporting our clients with the best talent in the market is at the heart of everything we do. We are driven by a passion to help people build careers that meet their goals, and help businesses achieve success through great and strategic talent. Skills: Sales Parts Advisor aftersales admin administrator parts warranty Benefits: Fantastic benefits package