Calling all Customer Service Candidates

Are you a people person with a knack for solving problems and a passion for helping others? We’re looking for enthusiastic and customer-focused individuals! If you thrive in a fast-paced environment and love connecting with people, we want to hear from you. 📍 Leatherhead 📍 Epsom 📍 Alton 📍 Dorking 📍 Chessington Job Description: * Answer incoming customer calls and emails with professionalism. * Complete general administration tasks. * Reply to emails. * Welcome and greet customers. * Troubleshoot issues and resolve complaints effectively. * Maintain records of customer interactions and manage the CRM database. What You’ll Bring: * Excellent communication and interpersonal skills. * Strong problem-solving abilities and attention to detail. * Ability to stay calm and positive under pressure. * Familiarity with basic computer systems and customer service software. Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer