Senior Product Manager- SaaS/Mobile/Web/Client Facing

This is an opportunity to make your mark at one of the world's leading Investment Research Companies. This is a new exciting position where you will be their Senior Product Manager for Shared Services. You will define and manage the strategy and roadmap for all their systems that support the Growth, Finance, People Operations and Legal & Compliance business areas (Shared Services). You will work closely with the SaaS Operations team and key stakeholders for those business areas to define a Shared Services strategy and roadmap for all systems, including the major SaaS platform for customer relationship management (CRM), HR information system (HRIS), business process management (BPM), and enterprise resource planning (ERP) capabilities. Your role will be key in supporting commercial efforts, delivering Shared Services functionality that supports running the business and delivering the products and services to clients. Key Responsibilities: * Own and manage the company's Shared Services roadmap, including setting a clear vision for each business area's target state so that the company can get to its desired target state as quickly as possible * Collaborate with Product Owners to identify and prioritise the Shared Services initiatives best suited to support their various roadmaps and business objectives * Build strong relationships with Commercial Ops, Finance, People Ops, Legal & Compliance, Information Security, Integration and business units * Actively inform and coordinate the effective incorporation of CRM, HRIS, BPM, and ERP considerations, constraints, and opportunities across all relevant product domains and roadmaps * Accountable for defining CRM, HRIS, BPM and ERP solutions that are capable of delivering on quality requirements for customer and enterprise data * Participate in relevant governance forums to ensure the effective coordination across the organisation of relevant efforts impacting the effectiveness or resilience of the company's Shared Service systems * Ensure that the company's Shared Services technology solution implementations are fully compliant with all applicable laws, regulations, or other compliance requirements * Embed effective monitoring and reporting practices within the design of our Shared Services technology solutions to support ongoing business performance tracking and enable continuous process improvement You might be a fit for the role if you have the following: * Bachelor's degree in Business, Engineering, Computer Science, or a related field * Strong Product Management experience with a minimum of 5 years of material experience managing CRM, ERP, or BPM technology tools –with significant experience managing Salesforce deployments in particular being critical * Proficient in product management tools and software for example, JIRA, Aha, confluence * Demonstrable knowledge or certification in data management and/or process improvement * Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams across technical and non-technical audiences * Strong analytical and problem-solving skills, with the ability to leverage data to drive decision-making & identify product opportunities * Focused user-centric thinking, demonstrating the ability to define and prioritise features based on user needs and feedback to ensure value is delivered to the business * Up to date market awareness, with strong understanding of current CRM/ ERP/ EPM/ HRIS trends and emerging capabilities in particular Company Culture: Although my client is an established business, they promote a creative, innovative and flexible environment. They encourage their employees to challenge the status quo, always striving for better and enabling ideas and innovation across the board. Equality, diversity, and fairness are a top priority, they are fully committed to creating a diverse, inclusive, and accessible workplace, where all their people can bring their whole selves to work. As an organisation, they have a strong set of values and believe that their people make the difference. They offer; * Flexible, hybrid working * Excellent ongoing training and development * Competitive benefits package