Supported Lettings Officer
My client is seeking a motivated and dedicated individual to join our Housing Solutions team as an Supported Lettings Officer or Offender Housing Resettlement Officer. In this role, you will be pivotal in supporting ex-offenders to find and sustain private rented accommodation, promoting their independence and reducing homelessness. You will work closely with internal teams, landlords, and key external agencies such as Probation and the Police to ensure the successful resettlement and tenancy sustainment of this vulnerable group.
The Role
Assess and support ex-offenders in securing private rented sector accommodation.
Provide ongoing tenancy sustainment services, ensuring tenancies are successful.
Collaborate with agencies to address additional support needs, such as mental health and substance recovery services.
Conduct accompanied property viewings and advise tenants on welfare benefits, tenancy responsibilities, and other key factors.
Work closely with landlords to prevent tenancy breakdowns and mediate disputes.
Stay updated on housing laws, welfare reforms, and private renting regulations.
Ensure smooth transitions from temporary accommodation to more stable housing options.
Maintain accurate records of clients, landlords, and properties.
Provide holistic advice on housing benefits, welfare reforms, and tenancy rights.
The Ideal Candidate
Solid understanding of homelessness legislation, housing benefits, and private rented tenancies.
Experience working with ex-offenders and individuals with diverse support needs.
Strong communication skills, both written and verbal, and the ability to work independently.
Problem-solving skills to find creative housing solutions for individuals with complex needs.
Commitment to delivering excellent customer service and meeting performance targets.
Candidates must have the right to work in the UK to be considered for this role
What you need to do now:
If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please click APPLY NOW
FOOTNOTE:
If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current job for now, we always welcome calls from Housing professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Zubair at Carrington West on (phone number removed) for more information.
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.