First Line Support

Job Title: 1st Line Support Engineer Location: Northampton (5 days per week onsite) Job Type: Permanent We are currently working with a large scale, well established IT Services provider, who require a 1st Line Support Engineer to join their rapidly expanding team! As working as part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and accurately. You will be responsible for assisting in 1st Line team in overall operation & support for the client's customers. Skill and experience required: Previous experience working for an IT Services/MSP organisation Team player with sexcellent communication and organisational skills Experience and knowledge across the MS Tech stack which includes Windows 10, Microsoft Office 365, Windows Servers (2019 & 2022), Microsoft Exchange Server (2019) Previous experience with O365/Azure would also be beneficial. Due to the location of the client, you must be situated locally to Northampton or be able to drive to client site. Please consider this before applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration. We take great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.