Reporting and Systems Analyst

Leading US law firm seeks an IS Analyst to join their busy IS team in London, this role is a permanent office based position. ~£60,000 per annum ~ Autonomous working environment ~ Superb employee benefits IS Analyst Responsibilities: Providing 2nd line support to all staff as required (London & EU Offices plus visiting attorneys) Assisting with servers and comms room equipment Asset tagging equipment and keeping records Keeping records of warranties and support contracts across London and European offices Maintenance of iPhone and iPads Maintenance of Home office systems Maintenance of appropriate stock levels of IS consumables Maintenance of IS equipment inventory Workstation maintenance, including configuration to the prevailing agreed standard, i.e. network connections for all software, e-Mail and internet and printing Laptop configuration and maintenance (dealing with security issues and setting up appropriate users profiles, etc.) Printer maintenance Dealing with some aspects of network support (e.g. adding, changing and/or deleting users from the Firm’s network, as needed) Monitoring the LAN/WAN (basic diagnostics) Hardware maintenance and documentation IS cover at the weekends, at least one weekend a month. IS Analyst Requirements: ~1-2 years+ experience preferably within a large law firm environment ~ Strong knowledge of supporting applications such as Windows 10, Microsoft Office products, Outlook (use of backup software and knowledge of servers is advantageous) ~ Cloud and Imanage experience is essential ~ Professional and efficient work attitude