Night Manager

NIGHTS MANAGER DOUBLETREE BY HILTON EDINBURGH CITY CENTRE JOIN OUR TEAM We are currently looking for a Nights Manager to join our Truly Talented team. If you are friendly, courteous, love working as part of a team and are passionate about the hospitality industry, we would love to hear from you! ABOUT US DoubleTree by Hilton Edinburgh City is located at the heart of Edinburgh in one of the citys most iconic A-listed buildings, this is the perfect base to explore what Edinburgh has to offer! This luxury hotel offers its guests modern bedrooms, stunning views of Edinburgh Castle and great Scottish hospitality. A DAY IN THE LIFE OF A NIGHTS MANAGER AT DOUBLETEE BY HILTON EDINBURGH CITY CENTRE What you'll be doing... Reporting to the Front Office Manager, your key responsibilities will be performing management operational duties on a day-to-day basis within the hotel, in line with company policy and brand standards. You will assist in maximising all areas of profitability, through increased revenue generation and productivity to ensure the highest levels of customer satisfaction in the hotel. You will be responsible for ensuring all Health and Safety requirements are met for each department. You will also be responsible for managing and motivating the hotel team, ensuring that all colleagues are adequately trained to brand standards. You will be responsible for ensuring the safety and security of hotel guests, colleagues, and the hotel through-out the night. You will oversee the running of the hotel from sundown to sunrise. This is a hands-on role managing the guest expectations and ensuring the standards of the brand are maintained. Ensuring the minimum of 3 security checks at regular intervals with emphasis on security, and fire safety Liaising with guests and residents in the hotel, dealing with any problems and resolving complaints in a courteous and professional manner Responsible for the Night Audits and closing the day's business WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Nights Manageryou will need the following qualities and skills: Experience and knowledge of OnQ or a Front Office system preferred Excellent communication skills with a confident manner Good team player with a flexible approach Highly motivated, dedicated and reliable Previous experience in a similar role would be preferred Having these core skills will put you one step further to joining Axiom Hospitality and DoubleTree by Hilton Edinburgh City Centre. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Free meals on duty saving you over £1000 per year Uniforms Employee of the Month/Year Hotel discounts across all Axiom Hospitality hotels colleague rates and up to 50% discount on food & beverage 28 days holiday, including bank holidays, increasing yearly to 33 days Discounts across retail, restaurants, events and more through our benefits & rewards portal. Yearly complimentary Axiom Xcape stayover after one year of service. In house complimentary gym or gym discounts Discounts across retail, restaurants, events and more through our benefits & rewards portal. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. OPPORTUNITIES FOR ALL At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT