Customer Service Administrator

My client, based in the Worcester area is looking to recruit a Customer Service Administrator on a permanent basis The main elements of this role includes: - processing new orders by phone and email - dealing with current customer enquiries in a timely and efficient manner - Taking card payments - Following up on sales leads/new customer enquiries - Maintaining accurate records - dealing with all customer service issues as required - chasing late deliveries and dealing with any order discrepancies - Liaising with accounts department to rectify outstanding account queries - raising paperwork on returned items - General admin support as required The salary on offer is up to £24,000 and the hours required are Mon-Fri 9am-5pm (Office based) Keywords Customer Service, admin, order processing