Housing Repairs Co-ordinator
£22.76p/h Umbrella Rate (Inside IR35)
3 Months Initially (with view for extension)
The Role
To work closely with repairs supervisors, as a part of the Housing Services team to plan and
co-ordinate the working day of Operatives to ensure all works are appointed to the
satisfaction of the customer, while maximising efficiency and completing each task within
the specified time allocations.
To ensure all trade resources are utilised to their full potential, while maintaining customer focus and seeking to enhance the customer experience.
To actively manage the workload of multiple operatives, monitoring timings and ensure job completion by the end of each working day.
Reallocating scheduled jobs to operative contractors readily available to ensure all resources
are effectively utilised.
The Ideal Candidate
To be successful in your application for this role you MUST demonstrate ALL of the following on application and through the interview process:
UK Resident
A knowledge and understanding of current issues relating to social housing and social housing repairs.
Experience of working in a contact centre answering high volume of calls to ensure targets are met.
Minimum of 1 years' experience of working within a responsive repairs environment and housing management systems within Local Authority or Social Housing
Able to diagnose repairs accurately, raise orders on IT systems to contractors and book appointments
What next?
If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy please click APPLY NOW
FOOTNOTE:
If you feel that you are right for this job technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for jobs very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current job for now, we always welcome calls from Housing professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market.
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.