Warranty Coordinator

HRGO are looking for a enthusiastic, eager to learn, hard working person to join a manufacturing company as their Warranty Coordinator. This is a temp to perm position.

The Warranty Coordinator will manage warranty claims, assess product quality and work with cross-functional teams to improve product reliability. This role is responsible for investigating issues, implementing corrective actions, and maintaining strong communication with customers and suppliers.

Duties

• Managing & supporting warranty claims from start to finish
• Daily customer service needs:- Claims and maintaining records through GRN/spreadsheet and return notes
• Checking GRN to assess warranty eligibility
• Schedule of warranty repair jobs and repair agents
• Collating weekly data for monthly overviews
• Report to the Assistant Production Manager

Requirements:

• Previous or similar experience
• Administrative experience
• Customer service experience
• Strong organisational skills
• Good communication skills
• Good time keeping
• IT literate