Head of Operations

We have an exciting opportunity as Head of Operations at a cosmetics and personal care company. Their award winning brands range from skincare to fragrance. Their environmental and social impact is at the centre of their operations, with a conscientious approach to sustainability and social influence. Taking full ownership of the company’s operations, you will ensure world-class efficiency, productivity and quality across all processes. With experience in a Senior operations role, the successful candidate will be a dynamic leader committed to continuous improvement to transform the company into an industry leader. ​ Key Responsibilities: * Accountable for the delivery of customer orders. * Develop and execute operational strategies to drive productivity, profitability, and competitiveness. * Own the entire production lifecycle, ensuring operations are scalable, lean, and aligned with the company’s broader business goals. * Set and deliver on robust performance metrics for production efficiency, cost reduction, quality assurance, and customer satisfaction. * Build, inspire, and lead a high-performing operations team with a strong focus on accountability, continuous learning, and leadership development. * Oversee performance management, identifying and resolving issues proactively to maintain optimal productivity and team morale. * Lead efforts in capital expenditure planning, ensuring investments align with operational efficiency and business growth objectives. * Drive innovation within the production process, identifying and integrating emerging technologies that drive cost savings and process improvements. * Proactively identify and mitigate potential operational risks, ensuring a robust contingency plan for any operational or supply chain disruptions. * Serve as the first point of escalation for critical operational issues, providing fast, decisive leadership in crisis situations to minimise impact. * Work in close partnership with Planning, QHSE, Technical, Procurement, Supply Chain, and Finance to ensure seamless integration of operational goals with broader business objectives. ​ Candidate Profile: * Extensive experience in a Senior operations role, ideally within manufacturing or pharmaceutical sector. * Significant experience in scaling up business operations and improving efficiency, especially within limited capacity settings. * Demonstrated ability in mobilising new factory setups, including manufacturing and production. * Extensive experience sourcing equipment for manufacturing and production needs. * Excellent leadership and team management skills. * Strong analytical and problem-solving abilities. * Familiarity with health and safety regulations and compliance standards. * Effective communication and interpersonal skills. * Bachelor’s degree in operations management, Business Administration, Engineering, or a related field. * Must live within commuting distance of the site * Must have the right to work in the UK, sponsorship is not available ​ The successful candidate will be offered a great salary with opportunity for career progression within the group