Supervisor

SupervisorWe're looking for fun and passionate people to join our fantastic front-of-house team as aSupervisor.Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) is renowned for being a home-from-home.Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.Supervisor- What we offer:Full-time positionAt least one year of experience as a SupervisorPlease read the following job description thoroughly to ensure you are the right fit for this role before applying.Stepping Stones - Our industry-leading training and development platform which supports progression for those who want itEmployee Assistance Program with Hospitality ActionInstant access to pay you have already earned through EarlyPayEnhanced Maternity & Paternity packageRefer a Friend Bonus up to £150050% off food at any Heartwood Inns or Brasserie Blanc20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount10% off company gift cardsA thoughtful gift to celebrate your birthdayLong Service Recognition AwardsThe Pantry 100s of retailers and experience discounts through Reward GatewayCycle to Work SchemeSupervisor- The Ideal Candidate:Will have great interpersonal skills and a vibrant personalityAbility to be flexible and maintain high standards across the front of houseBe a real team player, it is essential that you are a true people personHave great attention to detail and impeccable standards.Be totally customer and service focused and provide an exceptional guest experienceOur investment in your development.Heartwood Collection has 14 Brasserie Blancs, 24 Pubs including sites with rooms and more coming!We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke Stepping Stones training and development programme.Heartwood Collectionis a multi award-winning hospitality group:- Sunday Times Best Places to Work winner 2024- Double winner at the Publican Awards 2024- R200- SRA 3 star rated- plus many more!*The TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.AMRT1_UKCT