Product Consultant

Cutting edge travel technology company are looking for a Product Support Specialist to work closely with Travel Consultants in making the very best use of their tailor-made travel booking platform. Salary circa 45K. London-based. Product Support Specialist Responsibilities Delivery of professional assistance to Travel Consultants, providing help with platform functionality. Identification and resolution of technical issues that may arise. Spend physical time with partner travel companies across London provide on-site support, conduction of training sessions, and building strong relationships. Develop an intricate understanding of the platform and help with the conceptualisation of system advancements Collaboration with Technical Product Managers to relay feedback and insight, and any issues Create training material and conduction of workshops to help Travel Consultants maximize the best use of the platforms Product Support Specialist Qualifications : Experience working in a similar position in the SAAS or Travel Sector Strong technical aptitude able to learn new software and technology. Familiarity with travel booking platforms and/or CRM systems is a big plus Exceptional verbal and written communication skills Strong analytical and problem-solving skills Able to travel around London to work at various travel companies Product Support Specialist Additional Info: Benefits Include :Flexible working Mental Well-being Support Learning and Development 25 days annual leave, plus bank holidays Work bank holidays and take other days off instead in order to embrace everyone’s beliefs, culture and identity Lots of organised socials events Dress however you feel most comfortable If you are interested in this Product Support Specialist role and you have the aforementioned experience please send your CV to [email protected]