Service Manager

Domus are on the lookout for a dedicated Health and Social Care professional to lead a Supported Living service in Leeds, West Yorkshire supporting adults with Learning Disabilities. The Service Manager will manage and lead a team to provide support that enables the people supported to achieve the outcomes of their individual Person-Centred Care Plans, and the aims and objectives of the service. Domus are looking for a confident and competent individual who has experience liaising with key professionals such as social workers, health professionals, and other authoritative bodies. Ideally, you will have management experience and have skills in building professional relationships. This is a fantastic opportunity for an established Service Manager or Deputy to lead a service for a highly reputable provider of Health and Social Care and support. This provider has built a working environment of respect, trust, and accountability with dedicated commitment to providing the best possible care and support for the people they support.   Key Responsibilities of a Service Manager: Lead and direct the teams in person centered planning and support for the people we support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes. Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioural, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary. Lead and direct teams to facilitate and empower independence of people we support. Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives. Maintaining a good local market knowledge around Leeds, West Yorkshire, to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position. Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions. Ensuring effective financial planning and budgetary control for the service, liaising as appropriate with the Operations and Development Manager and the Finance Department.  Service Manager Requirements:   Level 3 Social Care qualification. (Minimum essential required). Willing to work towards NVQ Level 4/5 in Health and Social Care. An existing Deputy Manager or Service Manager with Supported Living or Residential experience. Experience of working at a supervisory level in care/support setting within the last 3 years. Lots of experience working with people with Learning Disabilities or Complex Behaviours. Good knowledge and practical implementation of CQC regulations. Ability to recognize, challenge, and remedy bad practice. Strong leadership, interpersonal, and communication skills. Confident, flexible, and efficient. Happy to work on a shift basis, and on call where required. Ability to set and work to deadlines. Excellent level of people management skills. Management skills to main the service to a high standard. Computer skills in Microsoft office particularly word, excel, outlook and the internet. Excellent level of organisation skills. Ability to demonstrate clear communication skills both verbal and written. Committed to providing person-centred care that gives real equality of opportunity to all those you’re working for. Benefits: Competitive Annual Leave – increases with length of service up to an extra week Lifestyle savings – From supermarkets and high street shopping, to utility bills and retailers in your local community Pension Scheme – auto-enrolment in a pension scheme Employee Assistance Programme -accessible 24/7 for your needs 24/7 Access to a GP and face to face counselling Access to a discounted Health Cash Plan Mental Health Support through Able Futures Other comprehensive wellbeing support such as self-help books and wellbeing tools Employee Referral Scheme Extensive induction and training programme Clear progression support through funded qualifications and apprenticeships Partnership with NEFirst credit union to support with financial wellbeing Paid DBS Plus many other things and more to come If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month