Senior Infrastructure Engineer (AWS)

Would you like the opportunity to develop IT infrastructure solutions and services that will play a role in Transport for Greater Manchester’s future Digital infrastructure? Are you seeking a new challenge to work with complex and interesting systems, identifying and resolving platform issues? TfGM are seeking an AWS Senior Infrastructure Engineer with a background in Digital Operations/Systems to help transform TfGM’s infrastructure to a Modern Infrastructure and Modern Datacentre to be proud of. This is a great opportunity to join a fast growing and exciting team who are providing services that have far-reaching and pivotal roles in the traveling public lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of our Manchester citizens and you can play a part in this. Who are we? Transport for Greater Manchester (TfGM) is responsible for delivering Greater Manchester’s future transport strategy and commitments. This is a busy and exciting time for us: under the devolution agreement and with Greater Manchester at the heart of the Northern Powerhouse, transport will play a vital role in supporting growth and prosperity in the UK’s largest regional economy outside London. Our vision is for world class connections that support long-term, sustainable economic growth and access to opportunity for all. To achieve this, we have ambitious plans to establish a fully integrated, high capacity transport system across Greater Manchester becoming a digital transport operator keeping the city, region moving and growing, helping people in Greater Manchester make over 6 million journeys a day. The scale of change, the size of the investment and the dedicated team we have in the business today make it an exciting place to work with a lot of scope to deliver first-class products and services and continue your own personal development journey. There is a dress-down culture, a dynamic working environment and with a culture that collaborates, shares, continually learns, challenges and embraces better ways of doing things to continually meet user needs through technology and data. Your Role As our Infrastructure Engineer at TfGM you will be responsible for continuously improving the infrastructure, deploying and managing environments, help engineers work more efficiently and improve the tools that TfGM already deploys. In this role you will help resolve issues that occur and be proactive in supporting teams and find innovative solutions. You will also be involved in contributing your ideas to platform architecture and design to drive continuous improvement. What are we looking for? What you do and how you do it is important – whatever type of role you work in at TfGM – and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt. You will also be able to demonstrate: * Experience acting as 3rd line support for incidents, problems and changes to infrastructure solutions and services including administration * Experience of technical change impacting and performing changes in a live service environment * Monitoring of infrastructure services and alerts and taking appropriate action. * Experience of configuration and maintenance of infrastructure as code. * Ability to troubleshoot and resolve complex problems across multiple technology domains * Strong stakeholder management skillsets, with ability to communicate effectively across all organisational levels. * You will have AWS practitioner, administration, system operations certification or equivalent experience What we can offer you A permanent with a salary of £62,811 - £69,888 per annum, depending on skills and experience. (Salary is made up of a basic salary of £56,361 - £63,438 plus a market factor supplement of £6,450 with is paid monthly and reviewed annually). Our benefits include: * 28 days holiday per annum (plus bank holidays) * Flexible and hybrid working options to promote and support a good work/life balance * Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary * Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions * Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role * We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required What's next? If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager. TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here. For this opportunity, you must be able to prove you have the right to work in the UK. Please note we are not a licensed sponsor. Please note we may close the advert early if we receive a high volume of applications