Company:
Tata Consultancy Services
Location: Glasgow
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Role: ITAM Data Quality Ops Engineer Job Type: Permanent
Are you looking to expand your knowledge and experience in Data analytics and automated reporting?
Join us as an ITAM Data Quality Ops Engineer
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
As a ITAM Data Quality Operations Engineer function you will facilitate and drive improvements to completeness and accuracy of IT asset data in the Firm's Configuration Management System. You will use a wide range of systems such as ServiceNow AMDB / CMDB, Technology Asset Inventory System Catalogue (TAISC) and Technology Asset Inventory Data Warehouse (TAIDW). Driving accuracy of the asset lifecycle stage in the Configuration Management System.
Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine including identifying discrepancies in source data and driving remediation activity.
Maintaining the mapping reported asset lifecycle stage in the Configuration Management System to the lifecycle stages defined in the ITAM Standard.
Management of the scope asset attributes required for ITAM with directional maturity toward class-based required attributes.
Identification of authorized assets.
Creating / maintaining register of IT asset inventory data quality issues.
Reporting / observability of IT asset data quality.
Develop / execute / oversee data validation processes where required.
Accountable for ensuring that lifecycle attributes for assets is accurate (the prioritized level 1/ level 2 attributes)
Knowledge of ServiceNow, SharePoint, PowerBI and JIRA for tracking and reporting on team activities.
Strong Data Analytical skills with ability to digest requirements, share feedback and identify opportunities for improvement.
Excellent attention to details with ability to identify data trends and patterns.
Institutional knowledge of MS IT processes and systems.
Experience with ServiceNow report building and ServiceNow Performance Analytics.
Knowledge of Power BI report building.
Knowledge of ITAM/CMDB implementation.
Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.
You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities involve 12 employee networks including LGBTQ+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events (we even sponsor the London Marathon).
We are open to all and treat applications equally, regardless of ethnicity, disability, gender identity, gender reassignment, age, sexual orientation, or beliefs.
If you are an applicant who needs a reasonable accommodation due to Disability or Neurodiverse Condition to complete an employment application, or during any phase of the hiring process, please contact us at kowsalya.Online application 2. Apply online now.
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Tata Consultancy Services