Senior Reservations Agent

Company:  BCD Meetings & Events Limited
Location: Fleet
Closing Date: 04/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
BCD Meetings & Events: Senior Reservations Agent/ Senior

Project Consultant

About us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the worlds most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&Es `team of 1,500+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. In the UK we have a team of around 360 located across four BCD offices or remote based. While we cant guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at

bcdme.com/careers

and

our YouTube channel

https://lnkd.in/gCtyfpt

About the role: We are looking for a

Senior Project Consultant

to join our growing Delegate Management project team. You will ensure first-class event delivery is met in a structured and timely manner and lead specific housing related projects. One minute you could be looking after bookings for 11,000 people in Toronto and next you could be looking after 500 bookings in Berlin. You have great communication with clients and enjoy meeting and exceeding their expectations. You have the ability to take initiative, work under pressure, adapt to ever changing circumstances, as well as demonstrating a high level of comfort and accuracy with figures and numerical data. You will also have the ability and want to support with onsite events across the UK and overseas. Sound like you? Read on!

As a Senior Project Consultant, you will: Act as Lead in the smooth delivery of hotel project deliverables, ensuring client expectations are met Demonstrate a good understanding of hotel contracting and how to apply this to city wide projects Provide regular project reporting to the client on a daily basis Have an understanding of group hotel accommodation/reservations and utilise experience for contracting Create, oversea and implement project plans Research, recommend, negotiate and contract appropriate accommodation. Be client facing Problem solve and communicate information to internal and external stakeholders including clients and suppliers Mentor and support new recruits as requested Have the ability and want to travel onsite as required to support events (both in the UK and overseas) Youre good at:

Project management in a meetings & events environment. Demonstrating hotel front office or reservations experience. Showcasing your client and delegate facing experience. Demonstrating a high level of comfort and accuracy with figures and evaluate numerical data with experience of basic IT programs. Communicating with a calm, proactive and collaborative approach. Juggling multiple priorities, projects and tight deadlines.

You might also have: Line management experience

Our Benefits for this role: Life Assurance x2 your annual salary 25 days holiday plus bank holidays Private healthcare Birthday day off Holiday Purchase Scheme - allowing up to 5 additional holidays days Discounted rates on Hotels & Travel Gym & Fitness Discounts Pension Scheme Company Sick pay Lifestyle Benefits

You should know: This is a

hybrid

role that requires 1-2 days a week in our Fleet office Our standard working hours are 9:00am - 5:30pm with an hour break You must have the ability to travel within the UK and overseas You must also have the right to work within the UK How to apply: Click apply now to be considered

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BCD Meetings & Events Limited
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