Senior Program Manager

Senior Programme/Project Manager/Engagement Managers Salary: £100,000 - £120,000 – Bonus + Pension + Private Healthcare Location: London / UK Wide Location – Hybrid working * To be successfully appointed to this role, you must be eligible for Security Check (SC) clearance . The Client: 83zero is proud to be partnered with a global leader in digital services, driving innovation in customer experience through CRM, marketing, business intelligence, and cloud solutions. Their cutting-edge technologies are tailored for enterprise clients, delivering platforms that not only meet today's business needs but also pave the way for future growth. These solutions empower digital transformation initiatives, unlock new business opportunities, and make customer relationship operations more relevant in today’s evolving landscape. Hybrid Working: Your work locations will vary based on your role, business needs, and personal preferences. This will include a mix of office-based work, client sites, and home working, with the understanding that 100% home working is not an option. Your Role You will be responsible for the end-to-end engagement, including: shaping, defining, delivering and having responsibility for budget management; contract and commercial management; with an expectation to build excellent client relationships and enabling delivery led sales opportunities You will lead cross functional teams of technical engineers, business analysts, product and scrum masters, subject matter experts and change teams, to help clients achieve their objectives of delivery. Day to day, you will lead the execution of a project or program of work, supporting and developing your project team members and ensuring synergy across your project team You will define an approach of delivery that best fits your project or program, being that Agile, Lean or Waterfall or a hybrid model of any of them Owning the project constraints, including budget, timescale, resource, scope, risk and quality parameters and responsible for progress and other reporting to the customer and company Leading the definition, scoping and planning for a project – working closely with key roles in the team (i.e. senior BA, lead architect, s/w engineering lead, DevOps lead and QA). Your Skills and Experience A passion for and demonstrable experience in managing bespoke software and/or digital development/experience design projects/implementation and integration projects, from inception through to delivery A recognised project management certification, e.g. Prince2, APM, MSP Experience delivering complex projects using an agile framework that may be with several (often distributed -including multi-country) teams, over several phases, and multiple stakeholder groups (including third-party suppliers) Techniques for estimating sizing and tracking projects delivered using an agile framework Experience of using a variety of agile frameworks to deliver projects and a passion for agile ways of working with teams and with your clients General knowledge of the Microsoft technology stack (e.g. Azure, Teams, SharePoint, Office 365) is highly desirable but not essential An understanding of Microsoft Product Dynamics, Power Apps and/ or Cloud technologies is desirable To apply please click the “Apply” button and follow the instructions. For a further discussion, please contact Caitlin Earnshaw on 07537 153 379 or alternatively email: [email protected]