Sytner Group is looking for a passionate and driven Loyalty Specialist to join our motivated sales team at Mercedes-Benz of Bath with a basic salary of £20,000 and the opportunity to earn a generous commission and bonus, with uncapped potential.
As a Mercedes-Benz Loyalty Specialist, you will report to the Head of Sales and be sales focused and target-orientated. Your responsibilities will include, selecting potential loyalty opportunities, outbound calling customers, booking and confirming appointments, meeting and dealing with customers face to face, referring customers to the sales and management team and logging your results. In addition, you will need to complete the sales process from start to finish when required, selling the car and any add on products. You will also be tasked with valuing cars for potential stock acquisition purposes.
About you
We are looking for an organised, determined individual who has fantastic interpersonal skills. In additon to taking pride in engaging with customers, both face-to-face and over the phone, you will also have a passion for delivering outstanding customer service.
You will need exceptionally high standards, great initiative and the ability to work in a logical and cost-effective manner. You will be able to bring new and innovative ideas into the department and will continue to drive performance, whilst challenging the status quo. A real people person, and friendly, but professional demeanour.
About the role
Mercedes-Benz of Bath have this exciting opportunity available for an individual who comes from some form of customer service or sales background.
Mercedes-Benz Loyalty Specialists work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
On top of your salary and very generous and achievable commission structure, you will also benefit from subsidised Manufacturer Car Purchase schemes for your family as well as discounted MOT and servicing, a colleague introduction reward scheme, discounted Gym membership and discounts with popular high street retailers.
A full and valid UK driving licence will also be of benefit.
Please note you may be asked to attend an assessment centre.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here.
Unsure? Read on
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
