Ecommerce Manager

Ecommerce Manager Are you a dynamic, flexible and data-driven e-commerce professional, passionate about wellness and nutrition? Then join us at Naturya as our E-Commerce National Account Manager! We are a leading brand in the health food industry, selling a range of premium superfood products on Ocado, Amazon and through our own website. Key Responsibilities: Amazon Marketplace Management : Drive our growth on Amazon by managing product listings, optimising for SEO, monitoring sales performance, and overseeing advertising campaigns. Website E-Commerce Management : Manage and maintain our e-commerce site, improving UX, CRO (conversion rate optimisation), and coordinating product launches, promotions, and customer journeys. Sales Strategy & Execution : Develop and implement strategies to maximise online sales, increase revenue, and improve customer retention across both platforms. Product Listings & SEO Optimization : Ensure product descriptions, images, and reviews are optimised for both Amazon and the website, using best SEO practices. Inventory & Supply Chain Coordination : Work closely with our operations team to manage stock levels, ensuring high product availability and minimising stockouts. Performance Analytics : Analyse sales data, customer behaviour, and competitor performance to identify trends and opportunities. Provide actionable insights to optimise growth and make data-driven recommendations for improvement Advertising Campaigns : Manage advertising to drive traffic and sales while ensuring a healthy ROAS (Return on Ad Spend). Collaboration : Work closely with marketing, content, and design teams to deliver cohesive and effective digital campaigns and to enhance the customer experience. Customer Engagement : Monitor reviews, customer feedback, and queries on both platforms, ensuring a high level of customer satisfaction. Required Skills & Qualifications: 4+ years of experience in e-commerce management, preferably with experience in Amazon Seller Central and Shopify or similar platforms. Strong knowledge of Amazon SEO, PPC, and other marketplace tools. Proven experience in managing and optimising e-commerce websites. Previous Junior Account Management experience in FMCG a plus. Analytical mindset with the ability to interpret data and drive decision-making. Experience with web analytics tools Experience with CRM platforms (Hubspot). Familiarity with digital marketing tactics such as paid advertising, email marketing, and social media campaigns. Excellent organisational and multitasking skills, with the ability to thrive in a fast-paced environment. Proficient communication skills, both written and verbal. Ability to work collaboratively. A passion for health, wellness, and nutrition is a big plus! What We Offer: Competitive salary Opportunities for growth and professional development in a rapidly expanding business. Great work environment, including 2 volunteering days per year. Discounts on all of our superfood products. 25 days holiday a year and company pension. Life Insurance. If you’re ready to take on a challenge and help our superfoods brand thrive in the digital space, we’d love to hear from you!