Vehicle Technician

Our client are now seeking talented MOT Tester to join our successful team at Prestige in Horsham. The main objective of the role is to accurately and skillfully undertake the repair and servicing of motor vehicles of all makes and models. Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers. Objectives Accurately and skillfully undertake the MOT testing of motor vehicles Work with other departments in the retailer to facilitate the servicing and repair of vehicles Ensure all work is completed safely and complies with retailer and industry guidelines Fulfill all tasks to the customer's complete satisfaction Help retailer achieve industry-leading standards of process efficiency Measures Departmental complaints log Repeat service visits / fixed right first time' log Productivity / efficiency vs target VQM / retailer audit against standards and guidelines Key Tasks Objective: Accurately and skillfully undertake the repair and servicing of motor vehicles Analyse work orders to identify what work has been agreed; seek clarification from the Service Advisor if a work order is not clear or seems incorrect Evaluate the condition of the vehicle Document completed work orders, ensuring hours and materials used are accurately and appropriately recorded and all warranty material is kept and returned to the Warranty Clerk Perform repair work as directed, within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicle Objective: Work with other departments in the retailer to facilitate the servicing and repair of vehicles Determine which parts and tools will be required for a given repair or service and ensure their availability Inform the Service Advisor and the Parts department if a part needs to be ordered Ensure the security of all inventories and analyse the quality of parts Objective: Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines Ensure vehicles comply with industry safety standards when returned to customer and any faults have been reported and noted on the job card Ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility Check the condition and ensure the correct maintenance of tools, equipment and other materials in accordance with company policy Ensure all policies and practices are followed adhering to the retail and wholesale standards to build upon the professional reputation of the retailer Objective: Fulfill all tasks to the customer's complete satisfaction Interact directly with customers when requested, to explain vehicle problems and the corrective action taken Safeguard and protect the customer's vehicle and its contents while being repaired or serviced, ensuring adequate protection is used in every vehicle during service and repair Receive customers courteously. Objective: Help retailer achieve industry-leading standards of process efficiency Minimise wastage of all materials, oils and fluids Undertake all other tasks and responsibilities as requested by the Workshop Controller and the Service Manager Supervise and train apprentice technicians as required Drive and road-test vehicles in a safe and professional manner with due regard to speed limits, road law, other road users and pedestrians What can we offer you? Fantastic team environment Competitive rates of pay Career development and progression opportunities in house Extensive knowledge within and throughout the group on all makes and models of vehicles Family run business where you will be a valued employee TPBN1_UKTJ