Air Freight Imports Clerk

Our client is an International Global Freight Forwarder, specialising within the Far East, USA as their main areas. Forming partnerships to freight manage their client's global business leaving the client free to concentrate on its own core business. Their management team is totally focused on achieving higher levels of service both internally and externally. Now due to expansion we are now recruiting for an Air Import Operator to join the team at the Birmingham location Your role will involve: * Developing and building relationships to ensure a high level of customer service is provided to customers * Ensure freight is moved on time with all the necessary documentation * Arrange haulage with shipping lines * Ensure all air freight is invoiced and checked prior to dispatch * Ensure all relevant documents are on hand as required * Ensure requests and queries are resolved and actioned quickly and efficiently * Communicate with overseas agents, customers and suppliers in a clear precise manner * Use customer ERP and SAP systems as and when required In order to apply you will have: * Experience of Air Imports freight forwarding * Used to working under pressure to meet fixed deadlines * Strong numerical and commercial skills * Excellent written and verbal communication skills * Excellent attention to detail * Excellent usage of computer / operating system (Microsoft Windows) along with other office applications (Microsoft Office) (Cargowise - preferable) * Proactive, team worker with excellent time management and organisation skills * Enthusiastic, flexible, and self-motivated Package and Benefits: * Salary £30,000 to £38,000 dependent upon experience, flexible for the right candidate * Pension * 22 days holiday to start * Rewards and Discounts * Heath care plan * Cycle to work scheme * Social events * Free Parking * Plus more