Sales Account Manager

Our long standing and well-respected client based in St Albans are looking for a sales account manager to join a close knit and friendly team. They are a training provider widely used – a very rewarding environment relating to children’s services. Due to the growth, they are now seeking an outstanding sales executive to expand and grow the sales of their training products. This role offers excellent earning potential! What’s in it for you. · Salary: £25k basic with a realistic OTE £35k+ · Hours: Mon and Thurs in the office, the rest of the week WFH · A competitive package with an excellent commission rate for sales won. · A ‘family first’ culture with some flexible working · A values-based recognition scheme. · £500 Referral Bonus for referring new talent. · Professional qualifications support for apprentices and paid membership · Death in service insurance of 4 times salary · Enhanced Maternity/Paternity Leave – After a required length of service · MiRewards benefits platform offers shopping discounts, fuel cards and more. · On-site parking · Access to Medicash, including assistance with the cost of eye tests, optical, dental, prescriptions and holistic treatments, amounting to £900 per year. · Cycle to Work Scheme · Enhanced Employee Assistance Programme for Immediate Family · Group support including annual Group conference and annual review of benefits. Key Responsibilities: · Build new customer relationships, help secure new customer contracts, and deliver excellent customer service for new and existing customers. · Providing customer support by phone, email and the website. · Make welcome calls, follow up calls to leads, enquiries. · Support creating new sales leads and opportunities through email and outbound calls. · Deliver demos to prospective, new and existing customers to ‘bring to life’ what the company offer. · Undertaking research and supporting the team to gain customer/market insight. · Managing a portfolio of customer contracts, ensuring they receive the highest quality service, enable continued growth and satisfaction levels. · Updating and maintain the CRM system. What the client is looking for; · Excellent communications skills, tenacious and highly motivated · Able to use initiative, problem solving skills. · Confident, excellent interpersonal skills, communicate well with people. · Excellent office/IT skills: able to use MS word, MS excel, Google/Microsoft docs, spreadsheets, email. · Strong literacy skills: able to construct and write emails using correct grammar and spelling. · Strong customer service skills, customer focused and with an ability to build strong relationships and understand customer needs. · Flexible and responsive to changing business priorities. · Self-motivated and able to work alone. · Organised and methodical. · Honest and trusty worthy. · Willing to try new things. · Ambitious to grow and develop. Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted