Customs Operations Manager

Our client, a successful third-party freight forwarding and independent customs clearance agent are looking for a Customs Operations Manager to join their team and offices based in Dover, Kent.

On Offer:

• The opportunity to join a financially credible company with excellent market reputation.
• An exciting new leadership role based at new modern offices.
• An attractive salary up to £50,000 (£60K OTE), dependent on skills and experience.
• Brand new modern freehold office working facilities.
• Monday Friday working pattern.

Main Purpose of the Role:

The Customs Operations Manager, will report to the Director. The ideal candidate will manage, mentor and motivate a team of customs clearance staff and optimise the efficiency and performance of the businesses customs clearance operations.

Duties and Responsibilities of the Customs Operations Manager:

• Working as part of the management team.
• Staff management (Mentoring, motivating and supporting the team).
• Hands on Customs Clearance operations management.
• Profit & Loss responsibility.
• Problem solving where required.
• Identifying areas to improve the efficiency of the business.
• Key Account Management.
• Business development (existing clients & new opportunities).
• Generating & Calculating quotations.
• Compliance management.
• Facilities management.
• Attending the weekly operations / sales / management meetings.

To Be considered:

• Extensive Customs Clearance experience.
• Man Management / Team Leadership experience.
• Excellent communication skills (both verbal and written).
• Good organisational skills.
• Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)
• Confident communicator. (Written and verbal)
• A positive and engaging personality.
• Can do sales / customer service orientation.
• Strong work ethic.
• Good attention to detail.
• Calm under pressure.

For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry