Senior Credit Controller

This growing telecom company are seeking an experienced Senior Credit Controller. You will work alongside 8 Billing team members and you will be responsible for the entire business to business credit control process which includes: * Managing the credit control process for multiple brands, dealing with B2B and B2C customers * Managing the whole credit control process from start to finish in a “stand alone” capacity * Identifying improvements within the debt collection process * Posting and allocating customer payments, processing credit card payments, and issuing manual credits * Managing the monthly direct debit collections as well as the direct debit bounces * Producing client statements, sending reminders, and following the credit control process progressing to LBA * Working from a specialist telecommunications billing platform as well as a new credit control software * Ensuring the invoicing process is followed through. * Contacting clients by telephone, email and post * Managing more difficult accounts with a hands-on approach and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes. * Managing write-offs, bad debt provisions, and setting up of payment plans. * Monthly credit control reporting, ensuring the risk of bad debt is minimised. * Reviewing and reporting on aged debtors * Providing monthly reports to senior management on the current status of ledger * Managing ad hoc credit control and AR related information requests * Complete responsibility and accountability for all credit control and AR matters To apply for the role, you will have: * At least 2 years’ previous experience of end-to-end credit control and accounts receivable processes * Able to get to Stamford Hill on a daily basis * Experience of dealing with both B2B and B2C customers * Experience of credit control of business’s rather than individuals * Experience and understanding of legal procedures. * Strong written and verbal communication skills especially during difficult customer negotiations * Ability to manage the credit control process in a “stand alone” capacity * Ability to work from multiple systems * Excellent IT skills, specifically Microsoft, Excel, Outlook and Word What’s on offer: * Early work finish on a Friday * Work from home on a Friday * Extensive career progression * After probation you will be entitled to private healthcare, heavy discount on mobile phones and products * A variety of options on holiday entitlement