Revenues Officer

Revenues Officer
Basildon
20 per hour
Full Time Contract

Novax Recruitment is actively seeking a Revenues Officer based in Basildon. This is a contract role working full time hours. There is a minimum expectation to work office based one day a week.

The job:

• Working within the Council Tax Recovery team, predominantly taking all incoming recovery calls from Council Tax charge payers, taking payments and setting up special payment arrangements.
• Communicate with taxpayers and other interested persons, predominantly by telephone, to identify occupiers, owners for liabilities, discounts and disregards.
• Serve various legal notices and invoices for all debt types, implementing payment agreements and take appropriate action for collection and recovery.
• Maintain knowledge of Council Tax and Benefits legislation, including debt collection, enforcement and insolvency law.
• Identify cases of hardship or other circumstances where a debt may be irrecoverable and to make recommendations for write-offs, referring debtors to local welfare benefits and debt counselling groups

The candidate:

• Demonstrable experience of working in a recovery section or in a similar environment dealing with the collection of various debt types
• A good working knowledge of Council Tax and NNDR law and procedures
• Experience of customer/public contact demonstrating good communication and interpersonal skills
• Experience of accurately maintaining and interpreting personal and financial data
• Experience of using office information systems, specifically CIVICA.

How to apply:

Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on (phone number removed)