Internal Sales

Hayley Group Limited has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our BML Hayley Wolverhampton branch. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Group is the largest independent distributor of MRO engineering products and consumables (bearings, fasteners, PPE, tools, lubricants etc) in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: We are seeking a motivated and experienced Internal Sales person to join our team. The ideal candidate will have a strong understanding of MRO engineering products and consumables combined with proven sales experience. You will be responsible for managing and growing customer accounts, providing expert technical advice, and driving revenue growth. Working Hours: 41 hours per week Monday to Friday including 1 in 4 Saturday mornings on a rota basis Key responsibilities as our Internal Sales will include: * Efficient response to incoming enquiries and orders * Achieve profitable sale of goods across the product range, up-selling as appropriate * Prompt follow-up on customer enquiries not immediately resolved * Prepare quotes in response to customer requirements * Utilise Hayley’s bespoke IT system to accurately identify, source and price items; to accurately record enquiries and orders, invoices and other documentation * Undertake ad hoc purchasing tasks, including placing orders, booking in products and raising customer invoices * Work with management/colleagues to identify improvements to services and products * Sales and purchasing admin support as required * Manage and maintain branch and specific customer stores, ensuring both are maintained to a high standard * Build rapport with customers, establishing credibility when providing on site stock replenishment * Research and source solutions using the internet and the Hayley Group bespoke IT package * Take personal responsibility for timely and accurate fulfilment of customer requirements * Undertake other similar or associated duties as may be assigned to you Skills & Attributes we're looking for in our Internal Sales: * Proven internal sales experience. Knowledge of MRO/Engineering products is desirable, however full training will be provided. * Ability to explain technical concepts and solutions to both technical and non-technical stakeholders would be an advantage * Excellent negotiation and communication skills * Self-motivated, with strong organisational and time-management skills. * Ability to work independently and as part of a team. * Full UK Driving Licence as occasional visits to some clients may be required. Benefits: * Included in the company's bonus scheme. * From 23 days annual leave (plus public/bank holidays) increased with length of service. * In-house training provided through Hayley Inspire. * Company pension (if eligible). * Life Assurance cover (x2 salary). * Invitation to healthcare scheme. * Wellness programmes. * Uniform and PPE provided. * Excellent opportunities available. Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales - we'd like to hear from you