Head of Tech Help

For us, tech has never been about just hardware or software. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. As our interim Head of SOC, you are charged with the mission to lead the Security Operations Centre (SOC) team, ensuring efficient operations and maintaining high standards of cybersecurity. By designing and implementing streamlined processes and optimizing automations and workflows, you will boost the SOC’s performance. Additionally, you will monitor and analyse security events, coordinate effective responses, and conduct regular risk assessments to mitigate vulnerabilities. By mentoring and managing the team, you will enhance their skills and performance, contributing to a collaborative and supportive work environment. Your efforts will help us maintain strong client relationships and ensure customer satisfaction. Lead, mentor, and evaluate the SOC team while coaching and training to enhance team skills and performance Optimize team processes, automations, and workflows while monitoring ticket data and logs, collaborating on business reporting Conduct regular risk assessments and manage threat and vulnerability Extensive knowledge of technical security controls (firewalls, IPS, endpoint security, web and email filtering, network security logging) Ability to provide security expertise, guidance, and assurance for complex projects Capable of overseeing testing plans, recording results, and recommending remediation Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status.